Frequently Asked Questions

What primary services do you offer?

Specialty care for adolescents and young adults including but not limited to treatment of eating disorders, anxiety, depression, reproductive health issues, coping with chronic medical problems and transitioning to adult care providers.

What do you specialize in?

Hebiatrics! 

What’s hebiatrics?

It’s a specialty that is focused on Youth.  We are more commonly known as Adolescent Medicine specialists. 

Hebiatrics comes from the Ancient Greek words “hebe” for youth and “iatros” for doctor.  Another term for this specialty is ephebiatrics.

What are the rates of your services?

Rates depend on levels of services needed.  Our base rate is $150 for 15 minutes, $300 for 30 minutes etc.  If this is a challenge, we can look into other options to help make care accessible and affordable.  Patients in FL and TX have the option of a “membership” which can lower costs.

We believe in providing high quality care and being transparent about costs.  We are a “cash-only” practice.  We do not accept insurance.  However, we can provide a “superbill” for your insurance if needed.  

Please call us at 254-541-8158 to get an estimate of what your visit might cost. 

There is no charge for a phone call to discuss your treatment options


We choose patients over profit.  We put mission ahead of margin.

What do you mean “cash-only”?

We do not accept insurance to help keep costs reasonable. The time, resources and staff needed to deal with insurance companies often increase the cost of care for the type of services we provide.

Additionally, we appreciate the flexibility to practice medicine without having to meet demands of an insurance company that may not understand YOUR needs.

We take payments through our telemedicine platform or our electronic medical record (EMR) using your credit card or debit card. You may also be able to use HSA and FSA benefits.



Your appointment times don’t work for me.  Can I schedule at other times?

Yes!

The hours that are listed are our general availability.  

Since we are a primarily telemedicine practice we can adjust our schedule to suit your needs! If you can’t find an appointment at the time you want, please send us a message to find a time that works for you!

Are you licensed and insured?

Yes!

We are currently licensed to see patients in FL, NY and TX.

We carry medical malpractice in accordance with State Law.

How are you different from other telemedicine services?

At Healthy Horizons Hebiatrics, we believe that continuity of care is very important.  We will do what we can to make sure that you see the same provider for your visits.  We will work closely with your primary care physician’s office to help keep everyone on the same page.

We also have a patient portal that you can use to communicate with us in between visits.

We believe in holistic care.  Being healthy means that you are healthy in body, mind and spirit.  We will check in regularly on all of these areas.  Prescriptions are very helpful, but we also recommend non-prescription solutions to your health issues when appropriate.

I’m a physician. How do I refer someone to you?

 Great question!

We have a few options:

1) You can direct your patient to this site so they can set up a visit

2) You can schedule an appointment for yourself using the same appointment system our patients use and we can discuss the patient in an “e-consult”.

3) We can also do a “review and recommend” type of e-consult. For the review and recommend consults, you send us the patient records and we will make recommendations for next steps.

You maintain primary care of the patient during the e-consults.

E-consults and “review and recommend consults” are $100. Please contact us for more information or to set up a session.

How can I learn more about Hebiatrics and Adolescent Medicine?

We are very glad that you are interested in this amazing and rewarding field!

The websites below will connect you to organizations focused on Adolescent Health and opportunities to learn about the conditions we treat.

Society for Adolescent Health and Medicine:  www.adolescenthealth.com

International Association for Adolescent Health: www.iaah.org


How can I set up an appointment?

Click here to access our patient portal and set up your account and schedule your first appointment!

For NY patients:

Per current NY law, we will need to schedule an in-person visit at our NY office before we start telemedicine visits. 

Call us at 254-541-8158 for available dates as NY appointment spots are in high demand.

I love your logo!  Who designed it?

Thank you!  Our logo was designed by Aubrey K.  Follow her on Instagram @artbyaubreyk